Knowledge Base


To setup Mailjet as your Email Service provider login to your Mailjet account and browse to My Account then click on Master API & Sub API Key management:






This will give you your API Key and Secret Key for this Mailjet account:



In Fortifi open your Organisation Settings. Once in the Organisation Settings click on the Messenger tab and click on Services in the navigation menu on the left. This will list any existing Messenger Services and have an option to Create Service:



Select Mailjet from the Service list and give this service a name (this will default to mailjet). Then click Create Service:



This will create the service and prompt you to enter your API Key and API Secret.

Copy these from your Mailjet account and paste them into the fields in Fortifi:



Take note of the Event Notification text as this will provide you with the steps to enable Fortifi to track events such as Bounces, Compaints, Unsubscribes etc.

If you want reporting on this information then follow these instructions to put this URL Endoint into your Mailjet account.

Once you are happy click on Save Service to finish setting up this Email Service. It will then appear in your list of Services and can be set to be used by the Messenger Application or the Support Application.