Knowledge Base

Reviewing Anonymize Requests

When Anonymize Requests are created, they need to be reviewed to then be processed.

Any Employee with the Customer Manager rile will have access to open the list of Anonymize Requests from the Accounts navigation:



This will list out all outstanding Anonymize Requests and give options to browse to the Account to review the Interaction which sparked the Anonymize Request, and also give options to Approve or Decline this Request:



Clicking Approve and confirming this will anonymize the selected data, or clicking decline and confirming will reject this request